For detailed cost breakdowns for Viber, go to Finance Reports in the Viber section.
Here you will see a report form similar to a financial report for sms campaigns:
at the top is a dashboard with brief key information, below is the cast by campaigns, operators and distribution by country.
Select a period of the financial report
By default, the financial report is generated for the last 7 days, but you can choose another period:
To select a period among the available options, click on the Sending period field and select the preferred option from the drop-down list:
- last 7 days
- last 30 days
- this week
- last week
- current month
- last month.
If none of the options suits you, click on the Date range field and specify the required dates on the calendar:
- start date of the period on the left
- end date of the period on the right.
Financial report dashboard
In the first upper block of the report, or the dashboard, you see general data on sent messages for a specified period: the amount of costs, the number of messages, the number of delivered and undelivered messages.
Costs by traffic source
Display of the traffic sources on the dashboard, distributed by day and the amount of this traffic.
In this block, you can understand which sending channel spent the most funds in comparison to the rest.
When choosing a long period (last month, current month), you can group the data by weeks or days.
In our system, a channel is a method of sending campaign’s data: via API, web or smpp protocol. If you don’t use any channel (for example, you have not set integration with CRM via API, and you send all campaigns manually via your account interface), the unused channels will not be displayed.
Costs by country
This is very simple.
In the cost slice by country, you see the number of messages sent to recipients from a specific country, the price of 1 message and their total cost.
Costs by operators
As in case of SMS campaigns, the slice of costs by operators shows the name of the recipient's operator, the number of messages sent, the cost of 1 message and the total cost for this operator within the selected period.